Currently, an employee logs into their work computer, checks their messaging threads, checks updates to tickets added from colleagues overseas, and checks updates across a range of spreadsheets shared in the cloud. This workflow is then linked to more specialist software depending on the department of the team and industry of the organisation. A specialist HR portal here, a CAD and project portal here, and a risk management portal there. But COO Jerry wants to give team opera

Not all teams have a commercial focus. University lab teams might primarily use a cloud-based task manager , and a Facility Management company might focus on building training plans for health and safety within their mobile LMS . But even for teams that are not customer facing, implementing a CRM can be an excellent method of collecting data and learning about a specific user group. However, there are three major limitations of most CRMs on the market, which is why we have di

If we zoom back to the year 2000, new devices called personal digital assistants (PDAs) were hitting the market. They were not real pocket computers like we have today, but these R&D teams understood the overall marketing and consumer behaviour that was going to work in the years to come. They needed to be simple, stylus-friendly and easy to navigate without any computer training. Early PDAs still had the concept of multiple apps in one interface (Credit: Handspring Visor, 19

Between 2016 and 2021, I worked for a startup publishing house in London as a Product LMS Consultant. This involved travelling around the UK and USA to collect survey data, coordinating an online team of researchers, and managing the design of an LMS for our clients. This was a fantastic experience, but as my former bosss would agree, there were several red flags that ultimately led to the project being shut down. Formalise processes for all roles. Not just one. Coordinating

Whether you are a boutique hotel, gym, restaurant or 100-acre theme park, getting customers to come back is your no* 1 priority. No repeat visits? No revenue to pay the lease or mortage. Limited sales? Limited budgets for improving the facility to attract customers and families. What are three quick fixes that hotels can implement this December? Focus on 2026 Membership Renewals It may be too late to increase membership sales this December. But this also means more time to pr

Productivity in the UK is still lagging 10% behind the G7 average, and growth in GDP has dropped from 2% to 0.5% since 2010 (Office for National Statistics, 2025). Economists have weighed multiple factors that might be causing this productivity drop: Our effective productivity might skewed by the difference in work patterns needed for a service-based economy, versus a more production-heavy economy in Europe where productivity is easier to measure. The metrics used to measure

No one understands your organisation better than you. The processes, SOPs, custom spreadsheets and training systems you have developed as an Operations Manager mean the difference between a team that can scale quickly in response to new opportunities - and a team that is never truly able to run independently and manage multiple large client projects at the same time. Where does your team sit today? Is the team ready for the next large contract? Good IT and dedicated software

Devon is rapidly emerging as a technology hotspot. We can thank strategic investments, strong research partnerships, and a thriving innovation ecosystem. But what has been the main catalyst for the recent acceleration since 2020? Public Private Partnerships: Science Parks and Innovation Hubs The region’s “golden triangle” of Exeter Science Park , Plymouth Science Park , and the EPIC Centre in Torbay has become a magnet for cutting-edge businesses. Plymouth Science Park, 2018

Every team faces unique risks, requirements and work dynamcs. You might be managing digital services, such as software development or marketing; or you might be overseeing physical work in civil engineering, construction or facility management. To find the right vendor for your business, we hope you find the following suggestions useful and test multiple alternatives before taking the leap with one option for your entire team. How does your team really work? Before deciding t

The concept of a smart city is about as old as the printing press. Every science fiction writer knew that future technologies would somehow connect homes and city services together in ways we cannot imagine. But now that a lot of technologies have matured over the past decade, here are four experiences that might be just round the corner: A Truly Paperless Workplace In 2025, software companies have been very good at tailoring custom-built sofware - for other software companie