Is my Operational Expertise Being Put Into Action?

No one understands your organisation better than you.

The processes, SOPs, custom spreadsheets and training systems you have developed as an Operations Manager mean the difference between a team that can scale quickly in response to new opportunities - and a team that is never truly able to run independently and manage multiple large client projects at the same time.

Where does your team sit today?

Is the team ready for the next large contract?

Good IT and dedicated software for managing compliance may be helping this process, but are you confident that all team members have access to the training, compliance and collaboration tools they need to support the next large project?

Very few organisations can say yes to this question. Operational continuity is often dependent on manual training and know-how from experienced team members. But when that person leaves, all of this processes leave with them.

Is the training in your LMS an effective tool?

Mandatory training for the basics (compliance, IT and navigating the company file structure) is not enough.

In an ideal scenario, all of the standard operating procedures (SOPs), training and systems that you have worked on would also be accessed by team members. This would ensure that training is being accessed in digestable bitesize-chunks on mobile as well as desktop, and ensure that the USP of your systems are being put into action.

But this is rarely the case, even with dedicated HR or LMS software. The reliability of 'automating' any training usually stops at the basic of compliance, with the rest dependent manual training and office know-how.

Is there one central task management tool?

Even in the most tech-forward companies, most tasks are stuck in a desktop interface.

Employees may receive Teams messages from colleagues, and email notifications when a ticket has been updated, but there is rarely any mobile platform that syncs all these tasks together for team members out of the office. This excludes real-life work such as facility management, construction and security.

Teams want to be connected on tasks while out of the office, but most solutions are still stuck with desktop software suited to office workers only.

Solution: Build a custom Operations Hub

If you are in Operations and face the above frustrations, one solution could be to formalise all of your processes, SOPs, policies, and training in one custom digital cloud hub.

Your OnePal digital hub runs in the cloud, accessible on web and iOS

OnePal has built everything for you. All you need to do is create digital versions of your SOPs and training, insert links to your existing cloud files and let us support you in this setup process.

This will mean that all employees now have access to one mobile-friendly portal for collaborating over group tasks live, accessing their training on the go, and accessing their cloud files securely based on the business apps you configure for them.

Employees can now interact with the company like a mini-operating system that runs in the cloud, ensuring everyone is supported by your latest processes and SOPs.